Claims Operations Automation

Claims operations automation for insurers — built on real-world credit & motor workflows

We automate the document-heavy work around claims: intake, validation, completeness checks, and next actions — so your team spends less time chasing paperwork and more time supporting clients.

In Production

Credit protection claims

95%+

Accuracy in compliance checks

6x Faster

Document processing time

$80K+

Cost reduction achieved

In production

Insurance use cases

Three real workflows — tested with insurers in Bolivia

Automation of accident certificate processing and claims documents

FNOL Precision

+97%

Faster

10x

Cost per claim

-60%

Before

  • Manual reception of physical documents or email
  • Page-by-page review by operator
  • Data extraction into Excel spreadsheets
  • Manual cross-validation between documents
  • 3–5 days per claim

With LlamitAI

  • Automatic intake from email or API
  • Document type classification in seconds
  • Extraction of parties, vehicles, dates and facts
  • SOAT rule validation and consistency checks
  • Resolution in minutes, not days

What the system actually does

Insurance operations language. No buzzwords.

FNOL & Triage

Classify emails, PDFs, and photos. Identify claim type and route to the right workflow.

Document Chasing

Detect what's missing and generate the next required actions and messages. No more chasing.

Policy-Aware Validation

Check key conditions and exclusions. Surface exceptions for human review. Human-in-the-loop.

Audit-Ready Trail

Every extracted field links back to its supporting document. Full traceability.

Designed to support prompt and fair claims handling through structured workflows and traceability — aligned with FCA expectations.

Why insurers choose LlamitAI

Less Admin

Stop spending hours on document chasing and manual data entry. Let the system handle the repetitive work.

Faster Claim Progress

Claims move through validation and completeness checks in minutes, not days.

Cleaner Submissions

Every submission is complete, validated, and structured before it reaches the insurer.

Clear Audit Trail

Every decision is documented. Every extracted field is linked to its source document.

Human-in-the-Loop

We don't auto-decline claims. Your team stays in control — the AI handles the admin and validation.

Exception-First Design

Only the edge cases reach your team. Everything else flows through automatically.

Built for LATAM insurers — and ready for the UK

We're live with insurers and bancassurers across Latin America — automating credit protection and motor claims at scale, in Spanish and Portuguese, with the documents and workflows local teams actually use. The same structured outputs map cleanly into UK and Lloyd's-style placement and claims workflows, so you're ready for global market modernisation from day one.

"We don't auto-decline claims — we automate the admin and validation steps so insurers move faster with cleaner, auditable submissions."

Ready to see it in action?

Book a 20-minute demo to see how LlamitAI handles credit protection and motor claims workflows — with your documents.

contact@llamitai.com · No commitment required