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TERMS AND CONDITIONS OF USE (LLAMITAI)

Last updated: September 9, 2025

These Terms and Conditions (hereinafter, the "Terms") govern access to and use of the website and/or applications of LlamitAI (hereinafter, the "Site" and/or the "App") and the services offered through said platforms (hereinafter, the "Service").

By accessing, browsing, or using the Site and/or the App, any person acquires the status of User and fully and unconditionally accepts these Terms. If you do not agree with these Terms, you must refrain from using the Site, the App, and/or the Service.

1. GENERAL

1.1. By accessing and using the Site and/or the App, the User acknowledges their agreement with these Terms and their consent to the use of LlamitAI's digital platforms.

1.2. Use of the Site and/or the App is limited to Users with legal capacity to contract and bind themselves in accordance with applicable law. Those who do not meet this condition must refrain from accessing, registering, or providing information. LlamitAI shall not be liable for the improper use of its services by unauthorized persons.

1.3. Contracting of services is carried out exclusively through the Site and/or the App or through the commercial channels enabled by LlamitAI. The User acknowledges that LlamitAI may perform identity verifications and, upon detecting signs of impersonation or fraud, may suspend or cancel access without any liability.

1.4. LlamitAI reserves the right to prevent access, remove content, or suspend services if it detects that the User engages in conduct that, at its sole discretion, may be:

  • abusive, defamatory, or harmful;
  • fraudulent, deceptive, or artificial;
  • in violation of intellectual property rights; or
  • contrary to the law or these Terms.

1.5. LlamitAI may, at any time, render these Terms void, either generally or specifically, as well as modify or suspend the services offered, without prior notice.

2. SERVICE DESCRIPTION

2.1. LlamitAI is an automation platform based on artificial intelligence designed to process, classify, extract information, and generate actions from documents (PDFs, images, forms, or others), subject to the conditions contracted with each Client and applicable regulations.

2.2. LlamitAI hereby discloses these general Terms of use of the Site and/or the App. The mere use of the Site and/or the App, or any other domain or application owned by LlamitAI, confers the status of User.

2.3. The User has the obligation to read and understand these Terms before accepting them. Use of the Site and/or the App shall be considered express acceptance thereof.

3. ELIGIBILITY AND REGISTRATION

3.1. To use the Service, the User/Client must be a natural or legal person with legal capacity to contract, and must comply with the registration and verification requirements that LlamitAI may request (for example, identity verification and/or company verification, authorized representatives and powers of attorney, where applicable).

3.2. LlamitAI may request additional information, supporting documentation, or perform validations to enable, maintain, or restrict access to the Service.

3.3. The User agrees to provide truthful, accurate, and up-to-date information during registration and use of the Service, and to maintain the confidentiality of their access credentials.

4. FEES AND COMMISSIONS

4.1. Fees for the use of services shall be clearly communicated during the registration, contracting process, or in the applicable commercial agreement.

4.2. LlamitAI reserves the right to modify fees, communicating such changes with 30 days advance notice, unless a specific contract establishes different conditions.

5. COMPLIANCE AND REGULATIONS

5.1. Use of the Service may be subject to verifications, internal policies, and applicable regulations in the corresponding jurisdictions, including (where applicable) compliance and due diligence requirements.

5.2. The User is obligated to use the Service in accordance with applicable law, these Terms, and any policy or instruction communicated by LlamitAI.

6. WEBSITE AND MOBILE APPLICATION

6.1. Information published on the Site and/or the App is for informational purposes and may change without prior notice. LlamitAI makes reasonable efforts to keep its platforms operational and secure but does not guarantee the absence of errors, interruptions, viruses, or other elements that may affect system operation.

6.2. Access to the Site and/or the App may be limited or affected by factors beyond LlamitAI's control, including servers, networks, User hardware failures, telecommunications connections, software failures, incompatibilities, system overloads, or any other cause. In such cases, LlamitAI shall not be liable for damages arising from such circumstances, to the extent permitted by law.

6.3. The User acknowledges and accepts that the Site and/or the App may use cookies, analytics tools, and verification mechanisms to improve the user experience and strengthen security.

7. INTELLECTUAL PROPERTY

7.1. The Site, the App, and the Service (including trademarks, logos, trade names, interfaces, designs, texts, graphics, software, and other content) are owned by LlamitAI or its licensors and are protected by applicable law.

7.2. Acceptance of these Terms does not imply the granting of any license over trademarks, logos, trade names, interfaces, designs, or any protected element, except with the express written authorization of LlamitAI.

7.3. The User is expressly prohibited from modifying, altering, or removing notices, trademarks, trade names, logos, legends, or any indication referring to the ownership of rights on the Site and/or the App.

7.4. The User may only print or copy information published on the Site and/or the App exclusively for personal and non-commercial use, unless expressly authorized in writing.

7.5. If the User transmits information containing intellectual property rights owned by them through the Site and/or the App, they grant LlamitAI a universal, free, non-exclusive license, with the right to sublicense, reproduce, distribute, transmit, and create derivative works, to the extent necessary to operate and improve the Service.

8. CONFIDENTIAL INFORMATION

8.1. The User acknowledges that all information provided by LlamitAI or accessed in connection with the use of the Service may be considered confidential information (hereinafter, "Confidential Information").

8.2. Confidential Information includes, but is not limited to: technical, financial, legal, and commercial information; business strategies; organizational structure; reports; plans; projections; data; formulas; processes; methods; and any other information maintained as confidential.

8.3. The User agrees to maintain Confidential Information in strict confidentiality and not to disclose it to third parties, except with the express written authorization of LlamitAI or when required by a competent authority.

8.4. Confidentiality obligations shall remain in effect for as long as the Confidential Information retains its confidential nature. Breach may give rise to indemnification for losses, damages, charges, or expenses (including attorney's fees) arising from such breach.

9. LIMITATION OF LIABILITY

9.1. To the extent permitted by law, LlamitAI shall not be liable for indirect, incidental, special, punitive, or consequential damages resulting from the use or inability to use the Site, the App, or the Service.

9.2. The User acknowledges that the Service may depend on third parties (infrastructure, connectivity, integrations, technology providers), and therefore LlamitAI does not guarantee uninterrupted or error-free availability.

10. INDEMNIFICATION

The User agrees to indemnify and hold harmless LlamitAI, its affiliates, representatives, and employees, against any claim, demand, or legal action arising from: (i) improper use of the Site, the App, or the Service; (ii) violation of these Terms; or (iii) infringement of third-party rights. This obligation includes reasonable legal and administrative costs.

11. MODIFICATIONS

11.1. LlamitAI may modify these Terms at any time. Modifications will be published on the Site and/or the App and will take effect upon publication.

11.2. Continued access and use of the Site and/or the App after the publication of modifications constitutes express acceptance by the User. The current version shall govern the relationship between LlamitAI and the User.

12. APPLICABLE LAW AND JURISDICTION

12.1. For matters not covered by these Terms, the parties agree to submit to the current legislation of the United States of America.

12.2. For the interpretation and enforcement of these Terms, the User agrees to submit to the jurisdiction of the competent courts of the state of Delaware, United States of America, expressly waiving any other jurisdiction that may correspond to them by reason of their present or future domicile.

13. CONTACT

For inquiries, requests, or complaints related to these Terms, the User may contact LlamitAI through: